You should know:

• We offer free video support. We can help you find the right words, make a slideshow montage of your best pictures or simply upload it to the card for you. Just reach out 😊
• You can replace the video any time, before and after sending
• Your guests do not need an app to view your video. To them, it's a simple QR code scan. Test it yourself
• Your video will be available for one year online. Your guests can download it during that time. You can extend the duration if you wish to.

Let's face it. We all have that one family member who is not in touch with technology. Scanning a simple QR code can still be challenging for some.

But you know what?

Memtell Cards are the best of both worlds

Indeed, your Nan will still receive a beautiful printed physical card with a fabulous shot of the wedding printed on it, as well as your lovely message written inside. If you want to make it super special, you can always ask us to leave the inside-right page empty so you can hand-write it. We're sure she will appreciate the extra effort and hold on to the card forever, with or without seeing the video.

And next time you see her you can show her the video yourself, she will think you're magic!

By the way, feel free to assess the level of difficulty right now: Test it Yourself!

It's up to you!

Here's what we recommend:

• Keep it short and sweet! Although you can upload a +10mn video, we highly recommend staying under the 2mn mark
• Use the highlight shots of your wedding and compile them into a photo slideshow. Our free Memtell app supports you with the creation of such slideshows. Try to use some group shots so that everyone feels included. Here's an example.
• If you have a videographer at your wedding and they make a teaser video, this would be the perfect way to share it! Here's an example.
• Simply say thank you! Record a short selfie video during your honeymoon, and let them know how happy you are about sharing your wedding with them. Here's an example.

If you ever need inspiration, we offer free video support. We can help you find the right words, make a slideshow montage of your best pictures or simply upload it to the card for you. Just reach out 😊

We will send you a custom digital sample for you to approve before printing your order.

Mistakes are human. But in the print industry, they can get costly.

That's why:

1. Our team carefully reviews your order for mistakes or inconsistencies when receiving it.
2. We then compile your customisations into a .pdf and send it to you by email for approval. That's what we call the "digital sample".
3. Once you approve this digital sample, we will send your order for printing.

You can contact us any time before printing to ask us to edit text, photos or any other personalisation item available for customisation in our shop. When ordering, you also have the chance to add comments and let us know if you wish to have our templates modified in any way.

Last but not least, if you would feel more confident talking to us, we do too! Book a meeting with us here, and we will be more than happy to chat with you and understand your needs.

We use a high-quality FSC 350g colour copy with a satin finish for a soft touch.

We print in A6 format with a high-fidelity printer. The Forest Stewardship Council (FSC) certified products support responsible forestry, helping keep forests healthy for future generations. The satin finish ensures an easy QR code scanning process with a fancy look and feel.

However, we are flexible. Get in touch with us via our Free Design Support, and we will figure it out.

It is your day, so have it your way!

Correctly-sized envelopes are included by default, with every order.

You have the choice between a rustic kraft paper envelope for an earthy style and a classic white satin forsimplicity and elegance.

If you wish to use your own envelopes, be sure to remove envelopes from the order. This will get you an automatic 10% off on your order and avoid us unnecessarily mailing envelopes.

We aim for 3-5 business days once the digital sample is approved.

Keep in mind that the Covid Pandemic can sometimes create unexpected delays with logistics.

It is our duty to keep you updated with your order, you will receive regular notifications of its progress.

Yes, we have free samples (pay for shipping) available.

You can order our default sample any time for £0.95. Click on the "Add to Cart" button below:

If you wish to order a custom sample, we offer that too for £6, shipping included. Here's how it works:

1. Select a design
2. Change the quantity to 1
3. Customise it and place your order

Once the digital sample is approved, we will ship it in 3-5 business days

Finally, you can always place an order and cancel it any time before printing. We will issue you a full refund.

Yes, as long as it is before printing.

Here's how a typical order works:

1. You customise a card and place an order on our website
2. Our team carefully reviews your order for mistakes or inconsistencies when receiving it.
3. We then compile your customisations into a .pdf and send it to you by email for approval. That's what we call the "digital sample".
4. Once you approve this digital sample, we will send your order for printing.

You have the chance to contact us any time before printing to cancel your order.

You will then be issued a 100% refund as soon as we receive your message.

One year by default... and forever if they download it!

When you first upload the video to your cards, we will give you one year of availability for free. You can extend this availability period via the app, provided a fee.

During this period, you and your guests can save the video to their phones if they wish to. They will then have the opportunity to watch it again and again, for long as they want.

We're glad you're asking! We offer them too.

Head out to our dedicated collections: