-- Test it Now! --

  1. Open this page on a laptop, desktop computer, or tablet
  2. Use your phone to scan the QR-code below
  3. Follow the instructions appearing on the screen, make sure the whole marker (image graphic) is visible on your desktop and phone screen

Please note:

  • The button can be replaced by your RSVP website, email address or any other link you wish
  • You will be able to upload and change the video yourself as many times as you wish
  • You will be able to change the graphic by choosing from our library of available designs when designing your card

Video Demo

-- How it works --

How do I add my video?

Getting your cards sorted is easy as pie!

1.

Customise the design of your choice on our website and place your order.

We send you a digital sample for you to approve first, before printing.

2.

We print the cards with your dedicated QR code inside.

We ship the cards to your door. Once you have received them, you can use our free Memtell app to upload your video to all the cards at once.

3.

Ready to post!

Once you're ready, you can mail your cards to your guests.

You should know:

  • We offer free video support. We can help you find the right words, make a slideshow montage of your best pictures or simply upload it to the card for you. Just reach out 😊
  • You can replace the video any time, before and after sending
  • Your guests do not need an app to view your video. To them, it's a simple QR code scan. Test it yourself
  • Your video will be available for one year online. Your guests can download it during that time. You can extend the duration if you wish to.

Will my Nan work it out?

Let's face it. We all have that one family member who is not in touch with technology. Scanning a simple QR code can still be challenging for some.

But you know what?

Memtell Cards are the best of both worlds

Indeed, your Nan will still receive a beautiful printed physical card with a fabulous shot of the wedding printed on it, as well as your lovely message written inside. If you want to make it super special, you can always ask us to leave the inside-right page empty so you can hand-write it. We're sure she will appreciate the extra effort and hold on to the card forever, with or without seeing the video.

And next time you see her you can show her the video yourself, she will think you're magic!

By the way, feel free to assess the level of difficulty right now: Test it Yourself!

What video can I make?

It's up to you!

Here's what we recommend:

  • Keep it short and sweet! Although you can upload a +10mn video, we highly recommend staying under the 2mn mark
  • Use the highlight shots of your wedding and compile them into a photo slideshow. Our free Memtell app supports you with the creation of such slideshows. Try to use some group shots so that everyone feels included. Here's an example.
  • If you have a videographer at your wedding and they make a teaser video, this would be the perfect way to share it! Here's an example.
  • Simply say thank you! Record a short selfie video during your honeymoon, and let them know how happy you are about sharing your wedding with them. Here's an example.

If you ever need inspiration, we offer free video support. We can help you find the right words, make a slideshow montage of your best pictures or simply upload it to the card for you. Just reach out 😊

What if I make a mistake?

We will send you a custom digital sample for you to approve before printing your order.

Mistakes are human. But in the print industry, they can get costly.

That's why:

  1. Our team carefully reviews your order for mistakes or inconsistencies when receiving it.
  2. We then compile your customisations into a .pdf and send it to you by email for approval. That's what we call the "digital sample".
  3. Once you approve this digital sample, we will send your order for printing.

You can contact us any time before printing to ask us to edit text, photos or any other personalisation item available for customisation in our shop. When ordering, you also have the chance to add comments and let us know if you wish to have our templates modified in any way.

Last but not least, if you would feel more confident talking to us, we do too! Book a meeting with us here, and we will be more than happy to chat with you and understand your needs.

What paper are you using?

We use a high-quality FSC 350g colour copy with a satin finish for a soft touch.

We print in A6 format with a high-fidelity printer. The Forest Stewardship Council (FSC) certified products support responsible forestry, helping keep forests healthy for future generations. The satin finish ensures an easy QR code scanning process with a fancy look and feel.

However, we are flexible. Get in touch with us via our Free Design Support, and we will figure it out.

It is your day, so have it your way!

What's with envelopes?

Correctly-sized envelopes are included by default, with every order.

You have the choice between a rustic kraft paper envelope for an earthy style and a classic white satin forsimplicity and elegance.

If you wish to use your own envelopes, be sure to remove envelopes from the order. This will get you an automatic 10% off on your order and avoid us unnecessarily mailing envelopes.

How long does it take to receive my order?

We aim for 3-5 business days once the digital sample is approved.

Keep in mind that the Covid Pandemic can sometimes create unexpected delays with logistics.

It is our duty to keep you updated with your order, you will receive regular notifications of its progress.

Do you do paper samples?

Yes, we have free samples (pay for shipping) available.

You can order our default sample any time for £0.95. Click on the "Add to Cart" button below:

If you wish to order a custom sample, we offer that too for £6, shipping included. Here's how it works:

  1. Select a design
  2. Change the quantity to 1
  3. Customise it and place your order

Once the digital sample is approved, we will ship it in 3-5 business days

Finally, you can always place an order and cancel it any time before printing. We will issue you a full refund.

Do you issue refunds?

Yes, as long as it is before printing.

Here's how a typical order works:

  1. You customise a card and place an order on our website
  2. Our team carefully reviews your order for mistakes or inconsistencies when receiving it.
  3. We then compile your customisations into a .pdf and send it to you by email for approval. That's what we call the "digital sample".
  4. Once you approve this digital sample, we will send your order for printing.

You have the chance to contact us any time before printing to cancel your order.

You will then be issued a 100% refund as soon as we receive your message.

How long will the video be available for my guests?

One year by default... and forever if they download it!

When you first upload the video to your cards, we will give you one year of availability for free. You can extend this availability period via the app, provided a fee.

During this period, you and your guests can save the video to their phones if they wish to. They will then have the opportunity to watch it again and again, for long as they want.

I have an edit I want to make to a design but didn't succeed, what can I do?

You can use the "Comment" tab when personalising your card to add additional notes on what you would use to edit for you.

Otherwise please ask your question in the chat and we'll try to answer ASAP on whether we can make that happen or not.

Where can I upload my video?

You will be able to upload your video when you receive the cards.

Scan the QR code inside the card and follow the instructions that will be displayed on your phone.

What does Augmented Reality mean?

It means that we bring your greeting card to life by displaying the video right on the card thanks to your smartphone! A bit like in Harry Potter 🧙‍♂️

The video appears when you point the camera of your smartphone at the inside of your card. You can test this effect on our demo page accessible from the navigation bar or on the home page on a laptop.

What smartphone must the guests have to see the video?

Anyone with a smartphone can watch your surprise video linked to the Memtell Card

All devices from iOS 11 and Android 5.0 can even play your video in augmented reality. The prerequisite for this is that Safari (iPhone) or Chrome (Android) is used as the browser.

What format should the video have?

We definitely recommend using videos in a portrait (vertical) format.

This is the natural format of a smartphone screen. Portrait videos are most beautiful and comfortable to look at. The format also fits perfectly with the format of the Memtell Card. It is still possible to use a video in a horizontal format. However, the video will appear smaller than a video in portrait format.

What is the maximum length of the video?

When you upload a video, you can have it as long as you want to.

However be aware that:

  • Watching a long video in Augmented Reality can be a bit cumbersome, we recommend keeping them around the 2mn mark
  • Uploading the video will be longer, it will roughly take as long as the video is eg. around 10mn upload time for a 10mn video. Please be patient and let our servers do the work

No designs meet my need, do you have more options?

Yes, we offer Free Design Support so you can have any design you want.

Please head to our page to learn more: https://memtellweddings.com/pages/full-service

--Videos--

Thank-You Cards Introduction

How it worked for Dan & Dass